Lichtsinn Motors • Forest City, IA • MAY 28, 2014
A very special day for us--not only had we just spent our first night in our new Viva, today also happened to be our 35th wedding anniversary! But the day wasn’t without a few problems. The TVs (the Viva comes with 2 TVs) weren’t working, the kitchen sink was leaking, and a kitchen drawer was hard to open. Fortunately, we were in very good hands with Bill, our Lichtsinn service technician. He went above (literally--he had to get on the roof to fix the TV issue, which was a wiring problem) and beyond. He could not have been nicer or more professional. The Viva was in the shop for most of the day, though, so we didn’t have as much time as we wanted to continue to learn how everything worked. But, being the adventurous types, we were ready to set out in the morning for the open road.
About 30 minutes before the dealership closed, we realized that we had not yet had a chance to meet Ron Lichtsinn, the owner of Lichtsinn Motors. We had watched a number of Lichtsinn videos and web presentations during the time our Viva was being built, and we felt like we already knew Ron, but we wanted to meet him in person. Rick called the dealership from our Viva (which was still sitting on the Lichtsinn lot) and asked if we could walk over and meet Ron. The receptionist said she would page him and call me back. A few minutes later there was a knock at the door and it was Ron Lichtsinn. He was very nice, and thanked us for buying our Viva from Lichtsinn Motors. We even took a few pictures with him.
A huge THANKS to the entire LICHTSINN RV TEAM! All of our experiences with them were wonderful, from our initial contacts to waving goodbye as we drove off in our new Viva!
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